Case studies

  • Case Study

    West Sussex County Council

    Modernising and upgrading IT infrastructure using unified communiations to change the way people work in West Sussex.

    About West Sussex County Council (WSCC)

    WSCC is one of the largest Councils in England,delivering services to over 750,000 citizens every day. Outsourcing their IT services to Capita in two tranches in 2010 & 2011 has delivered significant savings. Aligned with this outsourcing Capita and WSCC have invested in a major transformation of their IT estate with on-going investment already underway in 2013 to deliver significant benefits.

    The solution

    Modernisation and upgrading of IT infrastructure using unified communications, shared MPLS WAN and a Windows 7 platform.


    • Automated workflows
    • Property rationalisation
    • Changing working methods by exploiting technology.

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